256 Jobs in Metairie, LA
Navy Exchange Service Command is Hiring a Customer service clerk Near Metairie, LA
Job Summary
Assists a higher level customer service representative in performing duties such as taking special orders providing layaway services resolving routine customer complaints operating a cash register etc.
Duties and Responsibilities :
Assists in making refunds or exchanging merchandise for authorized patrons checks merchandise for damage or ticket switching ensuring sales receipts are present contacts appropriate personnel to return merchandise to stock.
Requests for refunds and adjustments as well as customer complaints that are unusual in nature are referred to higher grade associate.
- Assists in maintaining records and logs pertinent to customer service transactions handled as well as keeping in a current status the catalogs and price sheets for authorized items.
- Operates a cash register in accordance with established cash control procedures and is responsible for own cash change fund.
Completes daily cash reports and ensures proper balance.
Carries out policy of courtesy and service. Exercises tact good manners and courtesy when serving and assisting customers and fellow associates.
Responds to inquiries and provides assistance in a prompt and friendly manner. Understands that the customer comes first and actively seeks to become knowledgeable concerning store policies merchandise sold and services offered.
Performs other related duties as assigned.
GENERAL EXPERIENCE
1 year responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled.
SUBSTITUTION OF EDUCATION FOR EXPERIENCE
Study completed in a college university or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience.
Last updated : 2024-04-23
Job Summary
Full Time
Retail
$35k-44k (estimate)
04/24/2024
07/23/2024
mynavyexchange.com
VIRGINIA BEACH, VA
7,500 - 15,000
1946
ROBERT J BIANCHI
$1B - $3B
Retail
Related Companies
About Navy Exchange Service Command
The Navy Exchange Service Command (NEXCOM) is a global organization with 14,000 associates. As a world-class retailer offering a range of products and services, we are proud to serve the best customers in the world - active duty military, retirees, reservists and their families. Our mission is to provide these customers quality goods and services at a savings and support Navy quality of life programs. Endless Opportunity: While NEXCOM has six different business lines, the majority of our employees work for the Navy Exchange retail locations, the Navy Lodge hotels, or at NEXCOM corporate headqu ...
arters. Working for NEXCOM offers a diverse range of opportunities and career paths for upward mobility or transition through training and experience into a new field of work. About Our Business Lines: Our six business lines are: Navy Exchange, Navy Lodge, Ship Store, Uniform Program Management Office (UPMO), Telecommunications Program Office (TPO) and Navy Clothing and Textile Research Facility (NCTRF). There are 300 Navy Exchange stores, 40 lodges, over 100 uniform shops along with an uniform mail order program and approximately 160 ship stores operated under our technical guidance providing sailors with a little bit of home across the world. We welcome applicants from both the civilian and armed services communities. Please visit us at www.NavyExchange.jobs to learn more about NEXCOM and view hundreds of openings around the world!
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The job skills required for Customer service clerk include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service clerk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service clerk positions, which can be used as a reference in future career path planning. As a Customer service clerk, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service clerk. You can explore the career advancement for a Customer service clerk below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Clerk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Clerk for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Clerk job description and responsibilities
Develop, build and expand customer base through providing quality customer services.
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Oversee and supervise that products and services are delivered on time to customers.
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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
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Recommend changes that could provide a better experience to customers.
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Listen attentively to caller needs to ensure a positive customer experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Clerk jobs
The best CSRs are genuinely excited to help customers.
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Must have the ability to use positive language.
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You must able to understand the customer’s expectations.
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Gain some customer service experience to enhance your chances when applying in the future.
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A good Customer Service Clerk must have excellent communication skills since they will be speaking directly with customers.
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Step 3: View the best colleges and universities for Customer Service Clerk.
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